Rostering

  1. Overview
  2. Rostering

Recurring Shifts

Setting up recurring shifts is a time-efficient strategy that streamlines the scheduling process. A step-by-step guide to setting up a recurring shift using the Schedule Board.

How to Cancel a Shift

Need to cancel a scheduled shift? This guide walks you through the simple steps to cancel a shift quickly and efficiently.

How to view others availability

In this article we will learn how to view employee availability

Approval View

Approval is necessary before generating invoices to ensure that all shifts are accurately verified and validated.

View and Manage Service Category

A Service Category is a classification that groups similar types of services together. It helps in organizing and managing different services offered by a company, making it easier for users to navigate and select the appropriate service.

View and Manage Pricelist

A Pricelist is a structured list that defines the pricing of products or services.

How to create a Service Item

A service item represents a specific type of support or service that a provider offers, such as personal care, therapy sessions, or community participation

How to Add Internal Notes to a shift

Adding an internal note on a shift helps ensure smooth operations, clear communication between admins , and better shift management.

How to create an Weekly Shift Type in Schedule Board

In Provisoft, the Weekly Shift Type is designed for services that require flexibility in scheduling while adhering to a defined weekly hour limit. This setup allows users to create ...

How to Create a Daily Shift Type

In this article we will learn about how to Create a Daily Shift Type Key Points for Daily Unit Type The system allows unlimited shift entries per day until either the funding ...

How to create a Sleepover Shift in Schedule Board

A Sleepover Shift is a type of shift where the support worker stays overnight at a participant’s location but is not actively working the entire time. Instead, they are gener ...

How to Create, Edit and Delete Shift Cancellation Reason

In this article we will learn about Create Shift Cancellation Reason Edit Shift Cancellation Reason Delete Shift Cancellation Reason To view the Shift Cancellation Reason P ...

How are Shift Approved

For invoice to be generated for completed Shift first it need to pass from Shift Approval Process. Note : To Approve a Completed Shift you need to have Permission : Rota > ...

How to View, Email, and Mark an Invoice as Paid

Managing invoices in Provisoft is a seamless process. This article will guide you through the steps to view, email, and mark an invoice as paid.

Cancelled Shift Processing and Invoicing

When a shift is cancelled, a reason is selected using the following pop up : The reason is created using the below UI : Charge: If charge Client = yes , this means we ...

How to Publish Shift

The Publish Shifts feature in Provisoft allows you to create and manage shifts in advance, giving you flexibility in organizing your team’s schedule. You can juggle shifts ar ...

How to create a Monthly Shift

In Provisoft, choosing the "Monthly" unit type when creating a shift means the system will generate one shift entry per month. If the recurring option is enabled, this will continu ...

Sleepover

Understanding Sleepover Shifts: A sleepover shift involves an employee staying overnight at a client’s premises, being available to assist if needed. These shifts come with s ...

How to edit a Shift

Editing a shift in Provisoft gives you the flexibility to manage real-time changes in your schedule. Whether it's adjusting the shift timing, assigning a different employee, or removing a shift entirely.